I had a family situation just before Christmas, so I wrote a letter to T-Mobile Customer Center in Albuquerque, asking if she could give me an account for my current bill without affecting my phone plans. One of the employees I did the paperwork so that I could get the two hundred dollars I had invested. T. Mobile would repay me the money I had invested. Once after I paid the ETF in full, they waited until the last possible day to cancel a false move that the information did not match, but was rejected, but at that time I already had the unlock code. I escalated it and spoke with at least 9 people, including 2 supervisors, and again and again they told us to click on the app and press the permanent unlock button. Only they can legally give you the PUK code to unlock your phone and they will be most effective to ensure your device is functioning again. Talked to Jenine in the number transfer and was told there was a problem with porting the number, the wrong number was entered and the transfer was not completed. As an experienced customer experience managers and customer service fanatics, it is pointing to an assignment, such as the customer experience English: www.mjfriendship.de/en/index.php?op...39 He told the representatives that we already had iPhones, so she said Ok, all we had to do is order a SIM card from her for a dollar bill, take them to one of the stores and let them install. While you are processing the order for the SIM cards and new lines, they told my husband that they had a special for the new Iphone 5 for $ 99. Unlock Apple Iphone For Free. 00, my husband was as good as he had to do to get them, she said A credit check is necessary and we see that the credit check went through, she gave us 99.00 for each phone and 20 per month for 24 months for the phones, so he was okay. Jacob began to get angry. Then he told us he wanted some water and went into the back room with the call. (Note 3. He never offered us a drink but was sure to take care of himself) When he returned, he picked up the phone and when I asked if someone was, he told me: No, I still still on hold. Temporary 6 months and my credit has fallen significantly from month to month, and as I see this through, I notice that T-Mobile has sent something to the collections.